Domestic Shipping Policy

Shipment processing time

All orders are processed within 6-12 business days. Please note that processing time differs from delivery time.

Orders are sent to shipping couriers Mon-Fri and packages are delivered Mon-Sat. Due to high volumes of orders, particularly during the holiday season, both processing and shipping times may be increased. All changes to processing and shipping times will be communicated via email.

We recommend making any Christmas gift purchases by December 1st. We will do our best to complete as many orders as possible for Christmas Eve delivery, but we cannot guarantee on-time arrival beyond December 1st.

Shipping rates and delivery estimates

For all shipping methods besides Economy, cost will be calculated at checkout based on your location.

Shipment method	Estimated delivery time	Shipment cost
Economy	5-8 business days	Free
USPS First-Class (Weight < 1lb)	2-4 business days	Calculated
USPS Priority Mail	2-4 business days	Calculated
USPS Priority Mail Express	1-2 business days	Calculated

Shipment to P.O. boxes or APO/FPO addresses

To ensure timely arrival of your order, please list P.O. box number in the "street address" field of address. 

USPS can have difficulty verifying APO/FPO addresses. If your address cannot be verified, a member of our team will reach out to you for alternative formatting. Please be patient, as APO/FPO addresses can sometimes pose a problem with shipping.

 

Shipment confirmation and order tracking

Once your order is processed, you will receive a confirmation email with the scheduled shipping date (typically the day after your order is processed) and a tracking number. It may take up to 36 hours for a delivery date estimate to appear.

Customs, duties, and taxes

Boxford Comma is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Boxford Comma is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Boxford Comma is happy to offer shipping to every country! Shipping costs, tariffs, taxes, etc. are all the responsibility of the customer. Shipping is calculated at checkout by your location.

Shipment method	Estimated delivery time	Shipment cost
USPS First-Class International (Weight < 1lb)	1-4 weeks	Calculated
USPS Priority Mail International	6-10 business days	Calculated
USPS Priority Mail Express International	3-5 business days	Calculated
DHL Express	1-6 business days	Calculated